Hazel Joy Crizaldo
Linggo, Oktubre 7, 2012
Miyerkules, Setyembre 19, 2012
Netmusketeer Acceptable Use Policy (AUP)
Introduction
Netmusketeer
is committed in protecting its users and employees from harassment or illegal
acts. Netmusketeer strives to comply with all the laws concerning Internet use.
The customer,
in using Netmusketeer service, acknowledges this Acceptable Use Policy (AUP).
Netmusketeer
may modify the stipulations in this AUP without the need to give prior notice
to customers. Customer accepts any changes in the terms once it is published on
the web.
Scope
This
AUP covers the Netmusketeer services such as hosting, web designing, web
packages, content, and software applications, and other related services on
website development.
Prohibition
General
Netmusketeer
prohibits users or customers from using its services for illegal or harassment
acts. It includes activities that disrupt work operations or cause undue
hardship to the company. Examples are acts that violate intellectual property
rights of others, posting or sending offensive material, spamming or abusing
email usage, and causing security threats or physical harm.
This
prohibition on harassment, abusive, and illegal acts covers Netmusketeer
services in web hosting, communications, web development, service turn over, and
maintenance.
Failure
to comply with the above stipulations constitutes violation of this AUP and has
corresponding
penalties under governing laws.
Unlawful Activities
Netmusketeer
IP Services must not be misuse or associated with any illegal act that violates
existing local or international law. It includes any violation on governing
criminal, administrative, or civil law in Philippines and abroad.
Infringement of Intellectual Property Rights
All and
any of Netmusketeer content, graphics, images, and icons must not be
misuse for
redistributing, copying, rewriting, reproducing, or re-transmitting that
constitutes violation of copyright or intellectual property rights of the
company or any user/ customer/ private user.
Netmusketeer
also includes prohibition on violation of existing trademark/ patent/ privacy
law.
Threatening Material or Content
Netmusketeer
IP Services (its content, images, graphics, or icon) must not be misuse to
harass or harm users/customers/ private group or identity. Also, Netmusketeer
IP services must not be used to cause disruption to operations or cause undue
hardship to management.
Netmusketeer
reserves the right to monitor contents/images/graphics on websites, which
customers have bought to the company for the purpose of screening violations to
intellectual property rights, patent, trademark, harassment, discrimination, or
criminal laws.
Unlawful Acts with Minors
Netmusketeer
management prohibits all and any unlawful acts towards and with minors.
Netmusketeer reserves the right to screen websites bought with the company for
the purpose of monitoring acts of exploitation and abuse. Netmusketeer complies
with existing protection laws on minors, including reporting cases of abuse or
exploitation
to proper authorities.
Email Abuse
Netmusketeer
prohibits users/ customers from misusing the free email accounts in activities
of spamming that may harass/threaten/ or cause disruption to another party's
operation or welfare.
The
management also prohibits associating, misusing, or relating Netmusketeer's
email accounts to acts of "mail bombing" or unauthorized file
transfer.
Netmusketeer
reserves the right to block or terminate its email accounts, including those
given to customers who bought website package.
Specifically:
The
email should only be used by the individual entrusted with it and should not
disclose to anyone its technical properties, connection details and its
security settings.
The
user should only use or access the email on a trusted location and secured
connection so as not to compromise its security.
Email
should not be used in distributing or propagating images, text or materials
that can be considered indecent, pornographic, illegal or something that
signify discrimination on race, religion and gender.
The
email should not contribute in retrieving of copyrighted information that can
further lead to violation of the copyright itself.
The
email should not be used in a manner that could encourage intrusion or
unauthorized access on another organization's mailbox system.
The email
should not be used in undertaking activities both intentional and accidental
that could potentially waste staff effort or networked resources.
The
email should not be used as a medium in contacting any form of computer virus
or
malware into the corporate network.
Security Violation
Customers
are deemed responsible for safeguarding their systems and the equipments that
connect to Netmusketeer IP Service.
Users/
Customers/ Private entity or group must not attempt to access Netmusketeer's
network/system for the purpose of hacking, breaching, installing virus,
phishing, or causing threat that may impede, distract, damage, or cause undue
hardship to the company. It includes any
act that attempts access to Netmusketeer's network/system with the purpose of
maliciously retrieving and misusing information.
The
user/customer releases Netmusketeer from any liability arising from any
incident of misuse/ assault from any third party. The user/customer waives his
or her right to file claim arising from liability incurred from damage or
misuse of one's bought website or functions.
Customer Responsibilities
Users/
Customers are deemed responsible for the content/images/graphics that are
uploaded/ downloaded on websites. Netmusketeer waives responsibility for any
acts of customers who avail of its services.
Any content/image/link
to and fro Netmusketeer's main website does not necessary reflects the
management's opinion.
Customers
have the responsibility to report cases of abuse/ misuse of their bought website
from Netmusketeer and carry the obligation to support the prevention of related
cases.
Enforcement
Users/
customers who violate the terms stipulated above accepts the consequence of
undergoing disciplinary measure/s from Netmusketeer management, ranging but not
limited to warning, termination, or legal action.
Netmusketeer
may send notice of action through email, phone, or any means calling the user’s/
customer's attention to correct offensive/ unlawful act at the soonest possible
time.
Netmusketeer
reserves the right to adhere to court or government orders that reasonably
proves or shows the user's/customer's violation of existing law/s; or when
Netmusketeer
determines reasonably a wrongful conduct/act on the part of user/customer,
compelling the management to suspend or terminate the user/customer account
promptly without notice.
Specifically,
Netmusketeer may suspend or terminate user/customer accounts that:
1. Cause
Netmusketeer to be unnecessarily involved to unlawful acts, exposing the
management to potential penalty from authorities or governing bodies.
2. Disrupts,
interferes, damage Netmusketeer operations or causes undue hardship on the part
of the management
3. Harasses/
discriminates/ threatens/ disrupts the normal operations or activities of
another user/ customer.
4. Causes
safety risk to other private identity/ groups or third party.
Case Report
Any
violation of the above stated terms must be properly addressed to
info@netmusketeer.com. Aggrieved party or defendant may include statements on
how Netmusketeer may assist in the investigation or arbitration process.
Though
Netmusketeer may help in resolving complaints and grievances, the
customer/user/ any party agrees with this AUP that the management is free from any
liability arising from any use or misuse of its services or website.
Complaints
regarding plagiarism/ patent/ trademark violations may be sent in formal
writing to info@netmusketeer.com
Users/
Customers/ any third party has the responsibility to update his or her contact information
that may help in prompt processing of complaints/ claims.
Netmusketeer
management reserves the right to fully enforce all the above mentioned
stipulations and correspond to governing laws both locally and internationally.
Netmusketeer
reserves the right to make changes on this AUP with or without prior notice to
concerned parties.
Netmusketeer Terms of Service (TOS)
Netmusketeer Terms of Service (TOS)
This
Terms of Service (TOS) is between you, our client, and Netmusketeer. By
receiving and reading this Terms of Service (TOS), you accept the terms and
conditions stipulated herein.
Client
of Netmusketeer has the responsibility to access updated TOS of Netmusketeer. Client,
who receives this TOS through email or by notification in the
www.netmusketeer.com site, has the responsibility to express agreement or
disagreement within 5 days. Failure to respond within the given period means
acceptance of the client of the following terms and conditions.
1. Services
Netmusketeer
provides website designs, content, and web administration services. Services
may include web development support, additional applications, and e-commerce
functions. Netmusketeer may constantly communicate with active client through
email, phone call, and other means to facilitate and clarify purchase and
transactions. The client shall provide all equipment needed to reach
Netmusketeer IP Services.
2. Electronic Communication
The
client agrees to receive correspondences from the client through email, letter,
or any electronic communication device in the processing of order or transaction.
The client has the responsibility to constantly check available or provided
email in updating agreements and transactions.
3. Privacy
Netmusketeer
protects its clients from suspicious and malicious entities that may harm or
interfere with the existing business of the client or the management.
Netmusketeer keeps client information and treats correspondences as
confidential. The client agrees to treat all access information to Netmusketeer
IP Services as confidential as well.
4. Call recording
Netmusketeer
records and may monitor all calls to and from clients for the purpose of
verifying orders, transactions, or information within proper and authorized
personnel. Netmusketeer strives to provide excellent and accurate service through
constant monitoring or professional communication to client. The client hereby
is aware and agrees with such call recording and monitoring process of
Netmusketeer.
5. Unlawful Practices
Netmusketeer
complies with existing local and international laws on acceptable practices in
the internet. Netmusketeer also strives to protect minors, women, elderly, and
clients from abusive, discriminatory, and malicious actions or practices from
users, other clients, or third party. The client agrees to not engage in the
following unlawful practices:
a.
Posting sexually explicit or oriented materials such as photos, graphics, or
content.
b.
Posting images, graphics, or content that exploits or abuse minors.
c.
Posting images, graphics, or content that discriminates a particular race/ethnic/
religion/ gender/ age/ disability.
d.
Sending spam emails or engaging in activities such as "mail bombing",
phishing, hacking, or cracking.
e.
Creating and spreading computer viruses or malware to co-users, clients, or
within Netmusketeer IP Services.
f.
Sending offensive comments, content, and images to other users/clients/third
party such as racial slurs, obscene remarks, threats, slander, and
sexually-harassing language.
g.
Comments that contain hate, revenge, or defamatory language that offends, harasses,
or threatens the safety and general welfare or users/ clients/ other parties.
h.
Posting, commenting, distributing photos/content/graphics on illegal drugs.
i.
Unwarranted linking of Netmusketeer site to other sites, especially on sites
that are involved in sexual profanity, exploiting minors, drug and substance
abuse, racial/age/gender/religion/disability discrimination, and other illegal
activities.
The
client agrees to be responsible, lawful, and professional in posting images,
graphics, content in bought and created website from Netmusketter as well as in
engaging with other users/clients/third parties.
The
Netmusketeer management may monitor or screen contents/images/ from the clients/users
website for the purpose of ensuring compliance of all concerned parties with
governing laws on acceptable internet use.
6. Intellectual Property Policy
Netmusketeer
upholds intellectual property rights of users/customers/all parties concerned.
Netmusketeer observes applicable laws on trademark/patent/copyright and trade
that directly or indirectly affects internet activities.
Netmusketer
may warn/suspend/terminate accounts that violate any of the existing
intellectual property laws locally and internationally. Netmusketeer may or may
not provide prior written warning on the termination given that the violation
has been determined as unreasonable or poses harm to other parties.
Clients
who avail of Netmusketeer website services accepts responsibility on verifying
that content/photos/videos/images/graphics submitted for web publication is
free from plagiarism and does not violate copyright/trademark/patent/trade
rights of others.
Clients
also accept responsibility on obtaining permission from rightful authors/owner/holder
of original material/work. The Client accepts full liability for any copyright
or intellectual property law infringement/ complaint/ case arising from one's
own bought website from Netmusketeer.
All
website designs, content, graphics, applications that Netmusketeer will create
and domain name that will be bought for the client will remain as the property
of Netmusketeer until the client settle all fees and all agreed terms.
7. Netmusketeer Services
Netmusketeer
provides Website Design, Content, and Website Administration services.
In
Website Design service, the client will receive fully-functional site equipped
with graphics, plug-ins, or e-commerce features depending on the package
chosen.
In
Content service, the client will receive textual material for the website purchased,
including slogans, banner campaign headlines, profile text, and related content
for the allotted pages.
In
Website Administration Services, client will receive technical support and web
development assistance throughout the project phase or until the client and the
Netmusketeer management deemed so.
For the
Basic package, features include:
a. 3
Pages Website
b. 1 GB
Disk Space
c. 150
GB Bandwidth
d. Free
hosting and domain
e. 3
Email accounts
f. UP
Time Support
The
Basic package provides client with 3-page website that is powered with sufficient
storage to house photos and content. Netmusketeer will take charge of the
domain name registration. Client will receive three professional email accounts.
Netmusketeer will take charge of the web administration tasks.
For the
Premium package, features include:
a. 5
Pages Website
b. 2 GB
Disk Space
c. 200
GB Bandwidth
d. Free
Hosting and Domain
e. 5
Email Accounts
f. UP
Time Support
The
Premium package provides client with 5 pages to feature more products/ services.
Client will be able to upload more photos, video presentations, and blogs.
Client can request applications in utilizing social media functions.
Netmusketeer
will provide five professional email accounts, and will take charge of the web
administration tasks.
For the
Custom package, features include:
a. 5+
pages website
b. 2 GB
Disk Space
c. 300
GB Bandwidth
d. Free
Hosting and Domain
e. 10
Email Accounts
f. UP
Time Support
The
Custom package provides client with more than five pages of website, powered
with mega data storage and graphics capability. It includes e-commerce
functions, complete with shopping cart and PayPal action buttons.
Netmusketeer
will provide IT assistance on utilizing applications and managing pages.
The
client may choose the package that is deemed appropriate for one's type of
business/organization/hobby. Client may opt to customize the service and Netmusketeer
may arrange the price starting from $499 + $50 monthly. Prices for the other
two packages are discussed in Section 9.
Once
the client has stated the desired package, the agent will prepare an account
summary and a receipt will be sent to the client through email. Once the
"Account Summary" has been sent, it is regarded as official and fees agreed
will commence.
Changes
in the selection of package will require correspondence with the Account
Manager or should be settled within the pre-order period. Charges may apply for
sudden changes on package selection as determined by Netmusketeer management.
This is to cover the expenses occurred in booking web designer/content writer/
web administrator or for related expenses in starting the website project.
Netmusketeer
reserves the right to add or modify the services published in www.netmusketeer.com
for the purpose of improving the quality of services and upholding standards
required by international regulation bodies.
8. Website Creation Process
Netmusketeer
implements the following procedure for website creation purchased from
www.netmusketeer.com:
a. The
Client may receive email/ phone call/ or any correspondence in communicating
Netmusketeer website development services.
b. The
client is instructed to visit www.netmusketeer.com to view sample designs, in
which the client may choose the most appropriate design for one's business,
organization, or hobby.
c. The
Netmusketeer agent or personnel will guide the client in the packages available.
d. The
client may select the payment modes available.
e. The
client will then receive transaction receipt and written summary of the new
account through email or form determined by Netmusketeer management.
f. The
client will then need to send appropriate materials to start creating the
website.
g. The
client can expect to see the website live after 7 days or at the time determined
by the management, depending on the complexity of the project, especially those
with CUSTOM package.
The
client accepts responsibility to send the necessary information/materials on
the company/organization/hobby to be featured on the website immediately for Netmusketeer
to fulfil the 5-7 days web creation deadline. If the client has no available
content or design materials yet, relaying of company/organization/hobby/personal
web design vision should be communicated to the agent within the pre-order
period.
The
information/materials include the following:
a.
Company/organization/hobby/personal Profile
b.
Company/organization/hobby/personal Contact and credit information
c.
Company/organization/hobby/personal Vision, Mission, Goals
d.
Company/organization/hobby/personal pertinent Background Information
e.
Company/organization/hobby/personal Purpose for Setting up the website
f.
Company/organization/hobby/personal Design vision or marketing materials
g.
Company/organization/hobby/personal Related Content
h.
Company/organization/hobby/personal E-Commerce credit information and needed
functions
i.
Company/organization/hobby/personal needed applications/ plug-ins
Should
the client delay or fail to provide information or design vision to Netmusketeer,
resulting from the web designer's delayed work on the project; the client
accepts to still pay agreed fees occurring from the date of purchase, including
expenses such as on domain name, set-up, and programming.
Netmusketeer
may provide the design conceptualization and content upon the request/ order of
the client. It may include logo creation, banner design, slogans, write-ups,
editing of profile textual content.
Netmusketeer
may charge additional fees for website needing/requesting bulk/complex content
or design.
All
requests/orders for additional content/design must be properly coordinated with
the agent/account manager, preferably within the early stage of the account.
Netmusketeer
reserves the right to refuse additional requests for content/design when the
website construction has already started, or when the request is beyond
Netmusketeer’s scope of services. Also, when such request violates existing
rights or laws locally or internationally.
Netmusketeer
strives to deliver website order within 5-7 days, but does not guarantee it for
orders demanding complex features, especially for CUSTOM package.
9. Payment Terms
The
client accepts the responsibility to pay agreed amount on purchased Netmusketeer
services/packages. For Basic package, the amount is $299 + $50 monthly; For
Premium package, $399 + $50 monthly; For Custom package, the price starts at
$499 + $50 monthly. The price may vary per client/ service/customized order, or
as determined by Netmusketeer management.
Netmusketeer
reserves the right to implement changes in the prices with or without notice
from the users/ customers.
Clients
may pay through the assigned PayPal/merchant/credit account or any channel
approved by Netmusketeer. Clients may call the toll free hotline 1-855-LOTWEBS/
1-855-5689327 to be guided through the payment procedure.
The client
accepts that information/instructions on how the purchased website should
appear must be arranged in the pre-order period. Netmusketeer will send through
email an account summary of the order, indicating the date when the website
creation will start.
The
client will see, "Account Started", on the Summary, usually it also
marks the start of the website creation because the account summary information
has been forwarded to the client and also to the web designer who will perform
the task. Once the "Account Started" has taken place and the web
designer has taken the project, the client will have to fulfil all financial
obligations.
The
client will have to pay the agreed amount reflected on the "Account Summary"
and any changes on information/instructions on web design/content shall have
corresponding charges as determined by Netmusketeer management.
The
client is therein advised to complete all relaying of information to the agent
within the pre-order period or while the agent is processing the order through
phone/email/ correspondence. Netmusketeer reserves the right to refuse requests
from those accounts that have not generated proper and prompt responses, and
the client will still have to pay for expenses that already incurred by
Netmusketeer arising from purchase of domain name and operations on set-up and
programming.
Netmusketeer
reserves the right to collect financial information from the client related to
the payment of Netmusketeer services. Information may include credit card
details, merchant account details, or how the client may pay Netmusketeer for
services rendered.
Netmusketeer
reserves the right to pursue arbitration or legal action for delinquent or
fraudulous accounts.
10. Client Approval
Client
accepts responsibility for checking/ verifying websites, which are turned over
by Netmusketeer. It includes testing the features, plug-ins or applications,
and or e-commerce action buttons.
The
client accepts obligation to respond to Netmusketeer's notification that the
website order has been completed. The client has five (5) days to respond to
Netmusketeer's email/phone call/ any other form of communication. Should the
client failed to respond within the given timeframe, Netmusketeer may take the
website live and corresponding charges will take effect.
The
client understands that should there be any missing information in the client
portfolio, which directly affects textual/graphical completion of website work;
Netmusketeer will send a notification to the client, in which the latter must
respond within five (5) business days. Should the client fail to respond within
the given period, Netmusketeer may take the website live, leaving the missing
information "as-is".
11. E-Commerce
The
client is responsible for checking/ verifying the e-commerce action buttons in
one's website immediately after turn-over. The client is still responsible for
ensuring the functionality of one's PayPal/merchant account that has been set
up in the website.
Netmusketeer
will send notice of e-commerce set-up completion, and the client has to respond
within five (5) business days. Should the client fail to respond within the
given timeframe, the website is deemed approved by default and will be taken
live by Netmusketeer.
Should
there be any malfunction in the e-commerce buttons, and it is reported within
the 5-day notice; Netmusketeer will assist the client in troubleshooting, but
the client has to deal with his/her own PayPal/merchant account functionality.
Netmusketeer
will give guidelines and assistance on how to utilize the e-commerce features.
Should the client requests Netmusketeer to input product/service data into the
e-store, the management may charge additional fees depending on the bulk of
data or complexity of task.
12. Additional features or applications on
website
Client
may request additional plug-ins or applications on purchased website. Corresponding
charges will apply depending on the package selected and the cost of the
additional feature. Netmusketeer reserves the right to determine the value of
additional features as services.
13. Technical Support
Netmusketeer
provides technical support to its clients within the contract period. Any
further assistance from Netmusketeer's IT team will have corresponding charges
as determined by management.
Queries
and concerns should be addressed to info@netmusketeer.com or client
may
call 1-855-LOTWEBS/ 1-855-5689327.
14. Domain Name
Netmusketeer
provides domain name as free when the client purchased Basic, Premium, or
Custom package. Netmusketeer takes charge of obtaining the domain name for the
client. The domain name obtained by Netmusketeer remains its property until the
client settles all financial obligations.
When
Netmusketeer determines that the client has settled all financial obligations,
the management may transfer the rights for the domain name to the client. Once
the transfer take place, Netmusketeer will no longer be responsible or be held
liable for any transactions or obligations that will occur from the maintenance
of the domain name.
During
the pre-order period, Netmusketeer guides the client in selecting the best
domain name for one's website. The agent and client may opt to come up with
three options. The agent may select the availability of such domain names and
the pertinent information about it, the client then will choose which one is to
be taken as official domain name.
Should
the desired domain name is no longer available; the client may opt for an
alternative domain name to be purchased by Netmusketeer.
Once
Netmusketeer has obtained the selected domain name, the client may no longer
cancel it.
Should
the client fail to fulfil financial obligations to Netmusketeer, the domain
name will remain as property of Netmusketeer and will not be transferred to the
client.
Netmusketeer
reserves the right to cancel, renew, transfer, re-sell, or maintain domain
names that are still within its authority or are still its property.
Netmusketeer will send notice of the domain name status to the client and the
latter must respond in writing within five (5) business days.
15. Billing Terms
Payment
for Netmusketeer Services takes effect from the time the Account Summary is
sent to the client and a receipt copy is kept by the management. This includes
payment for the package selected and or additional services requested.
Once
the client receives the Account Summary, the client is responsible for paying
the fee stated. The Netmusketeer management will then send a receipt copy of
the payment transaction, and a notice that work on the project has officially
commence.
Client
agrees that Netmusketeer will not start work on the project until a receipt
copy of the payment transaction and Account Summary has been received and
approved by both parties.
Clients,
who have availed the monthly maintenance service, must pay the agreed amount
before or on every 30th of the month.
Should
the client decide to stop the monthly maintenance service; the client must send
a written letter to Netmusketeer management. Take note that the request for
termination of monthly maintenance service will have to undergo a 30-day
process. This means that the monthly maintenance service will only stop after
30 days from the day the request letter is sent and received by Netmusketeer
management. Netmusketeer does not and will not refund any amount of money
should the client requests/argues that the 30-day period be not served.
The
client agrees to pay all amount owed to Netmusketeer. Netmusketeer management
reserves the right to pursue legal action once the client fail to provide
arrangement/ settlement for unpaid dues.
For
clients who avail of monthly maintenance service, Netmusketeer may charge delinquent
accounts with $5 penalty for each affected month. This means that clients who
failed to pay before or on 30th of the month, that month will generate
additional $5 charge for late payment. The penalty will continue until the client
settles all dues.
Should
the client consistently failed to pay financial obligations for three consecutive
months; Netmusketeer will suspend/ terminate its services to the client and
will pursue corresponding legal action. Netmusketeer may charge client for fees
incurred from collection agency and or for expenses such as attorney fees.
If the
client has any clarification/complaint/response to an existing account, formal
written letter must be addressed to
The
Management
NETMUSKETEER
and
emailed to info@netmusketeer.com or sent through air mail at 6th Floor Unit B
RCC Center 104 Shaw Boulevard Pasig City, Philippines 1603.
The
client agrees to wait within 5-7 business days or within reasonable time for
Netmusketeer Management to respond to such letter.
16. Refund Policy
The
client accepts that Netmusketeer will not refund payments on set up fee or the
package price for Basic, Premium, and Custom. This takes effect once the
Account Summary has been sent to the client through email or a receipt copy has
been kept by Netmusketeer. This means, once the client agreed with the details
on the website project and its corresponding fees verbally and such agreement
was written in the official Account Summary, no refund can be made.
Not
even hours after the Account Summary was sent can nullify the payment agreement
made between the client and Netmusketeer. The client may, however, choose not
to proceed with the website project, but will still have to pay the agreed
amount.
The
No-Refund Policy is necessary for Netmusketeer management to cover loss in
business opportunity, cost of domain name purchase, and cost in booking web designer/content/administrator/agent,
and other up-front cost in the event that the transaction/project did not
materialize.
If the
client has ordered the monthly maintenance service along with the BASIC/PREMIUM/CUSTOM;
Netmusketeer will only start charging for the monthly fee once the website was
taken live.
Netmusketeer
management will not refund the payment made for/on the 1st month of maintenance
fee. This means, if the new client wants to cancel the monthly fee, but the
Account Summary was already sent indicating order for such; Netmusketeer will
not cancel the order and the client will still have to pay for it.
However,
the client may send a written letter stating the intent to cancel the monthly
maintenance service. The client will then have to complete the 30-day notice.
Example:
A client who purchased a Basic package ($199) plus monthly maintenance fee
($50) wants to cancel the monthly fee the day after the Account Summary was
sent on September 10, 2012.
Netmusketeer
will collect payment for $199 as set up fee and will still collect the $50
after the website was completed.
Supposing
the website was completed and was taken live on September 17, 2012,
Netmusketeer will still do the 1st month maintenance service, and will collect payment
due on October 17, 2012.
Netmusketeer,
however, will no longer charge $50 for the month of November, and will cancel
further monthly maintenance service.
This
means that Netmusketeer will only charge for the billed 1st month and will stop
on the requested cancelled 2nd month.
This
policy is necessary to cover Netmusketeer's upfront expenses such as booking
the web designer for the first month, securing server space, and loss of
business opportunity.
The
client understands and agrees with the above stated terms and releases Netmusketeer
from any claims/liability that may arise in the course of transaction/ project.
The
client agrees to pay agreed orders and accepts responsibility for any financial
consequences that may arise in the course of transaction/ project.
Netmusketeer
reserves the right to implement changes in the Refund terms with or without
written notice to users/ clients.
18. Disclaimer of Warranties, Liability,
Claims
The
client releases Netmusketeer management, including its personnel, from liability
arising from the transaction/purchase of Netmusketeer website services. The
client accepts responsibility for the purchase/ use of Netmusketeer services,
including communication/ transaction with third parties such as PayPal and bank
entities.
The
client accepts that Netmusketeer does not guarantee functionality of any of its
services, including e-commerce features on the client's bought website, even
the increase of sales/target market/ success of SEO service/ related marketing
campaigns.
The
client releases Netmusketeer from any liability that may occur when client's
website was infected with computer virus or when data was corrupted given that
Netmusketeer management and personnel has not executed any malicious action nor
has nothing to do with the incident.
The
client accepts full responsibility for safeguarding and securing one's website
data/files/access/services. The client accepts responsibility in protecting
one's access details, including credit information in PayPal or merchant
account.
The
client releases Netmusketeer from any liability that may occur from misuse or
unwanted activities in one's PayPal and merchant account given that
Netmusketeer management or its personnel has not acted maliciously nor has
nothing to do with the incident.
Should
Netmusketeer stop the charges as requested, the client releases Netmusketeer
from claims. The client accepts that entering business transaction with
Netmusketeer is at his or her own risk, and releases Netmusketeer from any
product/service liability.
The
client understands that Netmusketeer does not guarantee the functionality of
any of its services and releases Netmusketeer management and its personnel from
warranty obligations.
The
client releases all rights to file claim against Netmusketeer and its personnel
and acknowledges that entering business transaction with Netmusketeer is at his
or her own risk and informed decision.
Should
there be unavoidable complaints from the client, in which require proper and reasonable
action; Netmusketeer will arrange arbitration to settle matters.
The
client understands and agrees with all of the stated terms. The client accepts
responsibility in fulfilling the terms stated.
Netmusketeer
reserves the right to implement changes in this Terms of Service (TOS) at any
time with or without written notice to users/clients/third parties.
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